All items are handmade to order (unless otherwise specified in the description). Due to the handmade nature of each item, slight variations may occur from the example in the photo.
We aim to despatch within 1-2 weeks – usually it is sooner, but please allow the full 2 weeks during busy periods. If your order is urgent, please let us know.
We accept payment using paypal or credit cards. We use Stripe and Paypal to process payments so we do not see your card information.
We are currently only posting within the UK. Royal Mail 1st class (not tracked) postage is included in the cost of the item and there is the option to pay for a signed for service.
Returns are accepted. Please contact me within 14 days of receipt and return the item within 30 days. (Buyers are responsible for return postage and any loss of value if the item is not returned in its original condition).
Custom or personalised items are not able to be returned or exchanged.